DELIVERY & RETURNS
Returns Policy
We accept all items for a full refund within 14 days of purchase as long as the item is unopened and in its original condition.
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We are not responsible for the shipping costs of returning unwanted items. For your protection we would recommend the order is sent back on recorded / trackable service. Once the item has been received we will either process a full refund or send an alternative product you have requested.
Standard Delivery - £3.99
Free on orders over £30​
Spend over £30 and get free standard delivery
Delivery is Monday to Sunday
Delivered within 2-3 working days
Next Day Delivery - £5.99
Free on orders over £55
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Free next day delivery with all orders over £55
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Order before 00:30 for a next working day delivery
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Restrictions apply, no deliveries take place on Bank Holidays​​
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Dispatch
Orders are dispatched within one working day if ordered before 00:30 Monday to Friday*.
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Upon dispatch, you will receive an email including delivery method, carrier and tracking number. Orders placed after 2pm on Fridays or anytime on Weekends/Bank holidays will be dispatched the next working day.
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Delivery of orders over £80 will require a signature on arrival.
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Delivery of large orders, typically weighing over 5kg, are subject to a delivery fee for non-mainland addresses (excluding The Isle of Wight).
*Does not include weekends or bank holidays. Deliveries to remote or off mainland postcodes may result in extended delivery times.
** Next Day Deliveries are only available to UK mainland addresses, and also exclude some remote Highland postcodes.
